Landed-cost field notes

Answers for teams shipping Shopify orders across borders

Plain-English guides on HS codes, country of origin, duty-paid checkout, and EU and UK customs changes.

October 18, 2026

How should a DTC brand choose and brief a customs broker?

A customs broker turns your product data into compliant entries at the border. Choosing on price alone, or briefing with sloppy data, produces exams, delays, and duty bills that a better broker process would have prevented.

October 19, 2026

How do partner government agency holds work on DTC imports?

Many DTC imports need clearance from partner government agencies as well as Customs, covering food, cosmetics, electronics, toys, and more. A PGA hold is not a customs delay. It is a separate agency deciding whether your product may enter at all.

October 23, 2026

Bonded warehouses explained: delaying duty without breaking the rules

A bonded warehouse lets an importer store goods under customs control without paying duty until the goods leave for the home market, and avoid it entirely if they are re exported. Used well it is a cash flow tool. Used casually it becomes an expensive storage mistake. This guide explains how bonding works and when it pays.

October 25, 2026

Port congestion: routing choices importers can make early

By the time congestion is headline news, the cheap options are gone. This guide covers the routing decisions importers can make weeks ahead: alternative gateways, transhipment risks, rail versus road legs, and the paperwork timing that decides whether a diverted container clears smoothly.

October 26, 2026

Bonded warehouses for small importers: when the maths works

A practical guide to bonded warehouse use for small importers weighing duty deferral against storage and handling fees. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 27, 2026

Broker instructions in writing: the note that prevents repeat errors

A practical guide to written broker instructions for importers who clear goods through customs and keep brokers honest. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 28, 2026

Split shipments and customs: when one order ships in two boxes

A practical guide to split shipments and customs for importers shipping orders in parts. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 29, 2026

How should a DTC brand answer a CBP request for information on Form 28?

A CBP Form 28 is a formal request for information about an entry: classification, value, origin, or admissibility. It is not a penalty notice, but a sloppy answer can become one. This post covers what the form is asking, the 30 day clock, and how to build a response that closes the question.

October 28, 2026

Customs value declarations: getting the number right first time

A practical guide to customs value declarations for importers declaring goods at customs. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 27, 2026

Customs exam holds: what happens while your shipment waits

A practical guide to customs exam holds for importers who clear goods through customs and keep brokers honest. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 26, 2026

Customs valuation adjustments: when the declared value is challenged

A practical guide to customs valuation adjustments for importers who priced goods in good faith and then face a valuation query. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 25, 2026

Customs bonds explained: continuous versus single transaction

Every formal import into many markets stands behind a bond, yet first time importers often buy the wrong kind. This guide explains what a customs bond guarantees, how continuous and single transaction bonds differ, and how to choose on shipment pattern rather than price.

October 22, 2026

Customs broker power of attorney: why importers sign it and what it covers

Before a customs broker can act for an importer in the United States, the importer grants a power of attorney. New importers often sign it without reading it, or stall because it sounds alarming. This guide explains what the document does, what it does not do, and the checks worth making.

October 21, 2026

Country of origin marking mistakes that get shipments held

Goods entering the US must be marked with their country of origin, legibly and permanently, and sloppy marking is one of the most avoidable reasons shipments get held. This guide covers the marking rules importers miss and how to check goods before they leave the factory.

October 19, 2026

How do Section 321 and Type 86 entries work for DTC brands?

Section 321 lets qualifying low value shipments enter the US duty free up to the de minimis threshold, and Entry Type 86 gives brokers an electronic way to file those shipments with partner agency data included. The speed brands love depends on clean data.

October 11, 2026

What triggers a CBP focused assessment audit?

A focused assessment is CBP's deep dive into your import operation. What triggers one, what the auditors examine, and how importers prepare without disrupting the business.